Privacy Policy

At Shanly Finance, we recognise the importance of protecting and respecting your personal information. This Privacy Policy outlines the personal information we collect, how and why we use it, and how it is stored securely and confidentially.

1. WHO WE ARE: Shanly Finance is a registered limited company. You can contact us at any time via email.
2. INFORMATION WE COLLECT: We collect personal data that you actively provide to us, including your name, address, email address and phone number, deal information including your current financial situation, IP addresses, and any other professional or property portfolio information required for loan applications. It is important that all information provided is accurate and kept up to date. You should inform us of any changes to your personal contact details during our engagement.
3. USE OF YOUR DATA: Your personal information is used to process applications and loans submitted to Shanly Finance, provide services, updates and relevant information, fulfil contractual obligations, provide customer support, respond to queries or complaints, and assist with loan drawdowns and the maintenance of payment records.
4. DATA SHARING: We do not share your personal information with third parties except where necessary with affiliated partners in relation to specific and relevant deals.
5. COOKIES: We may collect anonymised data for statistical purposes using tools such as Google Analytics to evaluate website performance and usage. This data does not identify you personally. You may block cookies through your browser settings, although doing so may limit access to certain areas of the website.
6. DATA RETENTION: We retain your data only where necessary for ongoing customer services and to provide information on new offers and updates.
7. YOUR RIGHTS: You have the right to request access to, or removal of, your personal data at any time. We will aim to respond to such requests promptly. Where appropriate, we may request additional information to verify your identity before processing your request.
8. DATA PROTECTION: We are committed to maintaining confidentiality and protecting your personal information. In the event of a data breach, we will take appropriate steps to ensure compliance with applicable data protection laws.
9. CONTACT: Shanly Finance is available to assist with any queries relating to your data or this Privacy Policy. You can contact us via our contact form or by email at mail@shanlyfinance.co.uk.